Transparent Pricing & Patient-Centered Policies

Your initial consultation is a comprehensive session where we take the time to understand your health concerns, lifestyle, and goals. This in-depth assessment lays the foundation for your personalized treatment plan, ensuring that every step of your journey is tailored to you.

We’ll thoroughly review all of your functional medicine lab results with you. This visit is a conversation where you'll be able to ask questions. Our goal is to empower you with information. This essential step provides critical insights, allowing us to design your treatment plan and set you on the path to lasting wellness.

Ongoing care is essential for maintaining and enhancing your health. Our follow-up visits are designed to be both affordable and effective, ensuring you receive the continuous support you need without financial strain.

We offer a range of testing options to meet your unique needs, with costs varying depending on the specific tests chosen. Many tests, mainly routine bloodwork, are often covered by insurance, keeping your out-of-pocket expenses as low as possible. We’re committed to providing clear, upfront information about additional costs so there are no surprises.

We reserve scheduled appointments specifically for you. Because appointments with our doctors last much longer than standard doctor visits, cancellations/no-shows cause significant scheduling interruption. We appreciate a minimum of 48 hours’ notice for the cancellation of all patient visits.

All intake forms and payment must be received 48 hours before your visit. Our online booking schedule takes a credit card when booking online, but it's not saved and will not be charged until the day before your appointment. In addition, Intake Forms must also be received prior to your visit via our Simple Practice patient portal.

Insurance does not cover naturopathic medicine in New York. We can provide an uncoded receipt for you to self submit to your insurer’s Health Savings Account (HSA) or Flexible Spending Account (FSA) upon request. We do not accept insurance as a form of payment.

We encourage patients to call or email the office with questions regarding their treatment plan. We want to ensure your success, which relies on open lines of communication. Phone calls are returned by the end of the business day on which your call is received. Messages are usually responded to within 24-48 hours. We do not provide after hours or urgent care.

Please be aware that electronic communication is only for brief clarification questions. New, detailed or urgent concerns that require discussion and case management will arise. If there is a need for longer discussion regarding new symptoms or new concerns, we will reply to a phone inquiry or message to recommend that you schedule a follow-up appointment, and fees will be applied accordingly at the appointment.